Return Policy

Returns, Damage & Replacement Policy

1 - Does VelvetElixir™ accept returns?

No. Due to the nature of perfume products, VelvetElixir™ follows a strict No Return Policy.

2 -  What if I receive a damaged or leaked perfume bottle?

In rare cases of transit damage or leakage, a replacement will be provided, subject to:

• A clear unboxing video recorded from opening the sealed package
• The issue being reported within 24 hours of delivery